Privacy Policy
Last updated: June 19, 2026
This Privacy Policy explains how DazzleVox ParkCraft (“ParkCraft”, “we”, “us”, or “our”) collects, uses, shares, and safeguards personal information when you visit our website, enroll in courses, or interact with our community features.
Information we collect
- Account and contact information: name, email address, optional phone number, and communication preferences.
- Course engagement data: enrolled courses, progress markers, completion timestamps, review submissions, and notes you choose to upload.
- Technical data: device type, browser type, approximate location derived from IP, pages viewed, and referral source.
- Payment data: handled by our payment processors; we do not store full card numbers on our servers.
- Cookies and similar technologies: essential cookies for authentication and preferences; analytics cookies to understand course engagement trends.
How we use information
- To provide and improve our courses, features, and customer support.
- To personalize recommendations and track your learning milestones.
- To communicate service updates, policy changes, and relevant course information (you can opt out of non-essential messages).
- To maintain security, prevent misuse, and perform troubleshooting.
- To comply with applicable laws and enforce our Terms.
Lawful bases
We rely on contractual necessity to deliver purchased services, consent for optional communications and certain cookies, and legitimate interests to maintain and improve our platform.
Sharing
- Service providers: hosting, analytics, customer support tools, and payment processing partners who process data on our behalf under confidentiality obligations.
- Legal and safety: where required by law, regulation, or to protect the rights, property, or safety of ParkCraft, our users, or others.
- Business transfers: if we undergo a merger, acquisition, or asset sale, we will notify you of any material changes.
Retention
We retain account and engagement data for as long as you maintain an account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated data, subject to legal exceptions.
Your choices and rights
- Access and correction: you may request access to personal data we hold and ask for inaccuracies to be corrected.
- Deletion: request deletion of your data where applicable.
- Objection and restriction: object to or restrict certain processing activities.
- Consent withdrawal: withdraw consent for optional communications at any time.
- Cookies: adjust preferences in your browser and via our cookie banner controls.
Security
We implement administrative, technical, and organizational safeguards designed to protect personal data, including encryption in transit, access controls, monitoring, and regular reviews of our practices. No method of transmission or storage is completely secure; please use unique, strong passwords and keep them confidential.
Children’s privacy
ParkCraft is intended for individuals aged 16 and older. We do not knowingly collect personal data from children under 16. If you believe a child has provided personal data, contact us to request deletion.
International transfers
Your information may be processed in countries outside your residence. Where required, we use appropriate safeguards for cross-border data transfers.
Contact
Questions or requests regarding this Privacy Policy can be sent to [email protected] or via our contact page. You may also call +1 (415) 672-9084.
Changes to this policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. We will post updates on this page and adjust the “Last updated” date. For significant changes, we may provide additional notice.